At The Children’s Society we believe that every child deserves a good childhood. The success of the Community Fundraising department is a major factor in achieving our aims and this key role provides administrative support as a Co-ordinator within the department.

Community Fundraising raises over £5 million each year through a variety of income streams and the jobholder will be responsible for administration and support of the team. You will coordinate a variety of fundraising activities, for example booking talks and speakers, supporter liaison and managing volunteer applications.

An experienced administrator, you will have excellent time management, research, IT, data presentation and communication skills. You must be able to prioritise your workload, work on your own initiative and be a team player.

 Hours for this role are 35 per week

Title:

Community Fundraising Coordinator

Location:

Edward Rudolf House, London

Reward Band:

Fundriaising Ancilliary Staff (A) RA: £14,790-£19,143 plus £3,182 Inner London Weighting

Reporting to:

Community Fundraising Volunteer and Supporter Manager

Job purpose:

• To work in partnership with the field-based team, the HQ based Community Fundraising team so as to provide a co-ordinating ‘voice’ for Community Fundraising at HQ for supporters and volunteers and work to ensure that a high quality of service is provided in respect of the recruitment, training, induction, motivation, supporting and equipping of Community Fundraising supporters and volunteers.
• To provide comprehensive administrative and strategy delivery support in HQ for the Community Fundraising field personnel, The Volunteer Communication Strategy land the Box Fundraising Strategy.

Key activities

• To support the Community Fundraising management in the diary planning; meeting arrangements; room bookings & refreshments, checking & reconciling monthly expenses claims and flagging exceptions to SCFM/Head, also liaise with Purchase Order and Finance teams
  
• To support the Field team in processing all volunteer recruitment applications, follow up references and CRB checks, & ensure Raisers Edge is updated; data entry of amendments to Raisers Edge, booking talks & speakers, as requested by CFM's; matching opportunity to availability; making all the arrangements and administering small volume mailing selections
  
• To support The Volunteer Communication Strategy, working with the Community Fundraising Communications Manager the Community Fundraising Events and Committee Coordinator, plus key CFM’s to support the development and implementation of a centralised and integrated year round communication strategy for Community Volunteers.
  
• To liase with colleagues in other departments so as to administer & monitor committee bank accounts, materials and banking arrangements, including bank sweep system; administer Committee annual returns: issuing; chasing; following up, handle and administer event expenses incurred by committees
  
• To work with the Box Fundraising team, plus key CFM’s, so as to support the development and implementation of a centralised and integrated Box Fundraising Strategy.
  
• To work with HQ volunteers who support the function of the team.

Attainments:

In order to be considered for this post you will have to demonstrate that you already have:·

• Experience of working in an administration role for a complex department with the ability to prioritise competing demands
• Experience of working with a geographically dispersed team
• Strong organisational skills with excellent attention to detail and an ability to demonstrate experience of working in a multi-task environment, working to deadlines
•  Ability to schedule work to make the most effective use of time
•  Good communication skills, including inter-personal communication, writing and telephone
• Proficiency in Microsoft Office to a minimum of ECDL standard. The Children’s Society use Microsoft Office applications
•  Proficiency in internet and intranet use and maintenance

Core competencies:

 In order to be successful in this role you will be able to demonstrate that you have the ability to:

 Agreeing and Meeting Targets

•  Show initiative working to demanding goals and solving problems, working with only general supervision.
  

 Managing Yourself

•  To be confident in decisions made and to take pride in your work
  

Leading Others

• Show an ability to take leadership where appropriate
  

Building and Maintaining Relationships

• Build good relationships within the Community Fundraising team, other divisions and external stakeholders
• Take an active part in team meetings
  

Communicating with Others

• Deliver clear communication that is readily understood and simple to interpret.
• Ensure that communication is tailored to internal and external requirements

Providing Service to Others

•  Provide and maintain high levels of service to others, both internal and external, in accordance with agreed standards
  

Continuously Improving

• Give close and continuous attention to the delivery of high quality services
• Have the ability to identify areas of improvement and in conjunction with line manager take action where necessary to achieve improvement plans.

 
Managing Resources

• Using resources (money, equipment, stock, space) efficiently.
  

Other Competencies:

• A good, personable manner, able to establish good working relationships with colleagues, volunteers and supporters in order to negotiate win/win situations.
• Able to work collaboratively with other departments.
• Good telephone manner
• Willingness to sometimes work unsociable hours involving travel and staying away from home.

Special Job Circumstances:

This post has the following special circumstances:

• None

(Please note: if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to consider reasonable adjustments to the job or working conditions)

Relevant Personal Characteristics:

So that you personally can succeed in this role and The Society you will require:

• Ability to work as a team, to cope with deadlines and multi-task
• The ability to manage matters of a confidential & sensitive nature
• An understanding & acceptance of the principles and values of the organisation
•  An understanding of the structures of The Church of England and an ability to operate comfortably within them.